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Sands Hotel & Spa Accessibility Statement

Sands Hotel & Spa is committed to producing digital products and to adopting technologies that are accessible to everyone. We will make every reasonable effort to ensure that we conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and comply with the Department of Justice’s Americans with Disabilities Act (ADA) Standards for Accessible Design, and other applicable regulations.

ACCESSIBILITY ASSISTANCE
Should you have difficulty using or accessing any section of our website, please contact us immediately at brios@sandshotelandspa.com. Aside from working with you to ensure you are provided with the information and assistance you need, we’re committed to ensuring that each feature on our site is accessible for everyone and will take the appropriate steps to address any shortcomings.

GOAL OF ACCESSIBILITY FOR EVERYONE
It is our goal to ensure that we are providing a seamless experience for everyone. We aim to ensure that everyone is able to access all areas of our website.

Digital Partner Commitment
Sands Hotel & Spa sources TravelClick’s iHotelier booking engine for digital room reservation transactions. We are proud to partner with TravelClick as they have also committed to digital accessibility and understand the importance of maintaining full accessibility compliance with the current standards.   With more than 30 years of industry expertise and over 25,000 customers, TravelClick is a recognized leader in digital room reservations.

TAKING ACTION & ONGOING EFFORTS
Sands Hotel & Spa has partnered with eSSENTIAL Accessibility to administer our digital accessibility program and oversee its governance. Their accessibility program evaluates and audits our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. We are in the first stage of our accessibility journey and are currently working with eSSENTIAL Accessibility to ensure our digital content is meeting the required accessibility standards. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download from our digital properties and incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

FEEDBACK
Please contact brios@sandshotelandspa.com if you have any feedback or suggestions on how we can improve the accessibility of our website.

Accessibility Features at Sands Hotel & Spa

  1. Accessible rooms upon request featuring raised toilet shower seats and grab bars in the shower and toilet.
  2. Accessible ramps to the entrance and access to all public areas.
  3. Chair lift available at the pool and jacuzzi.
  4. Accessible rooms can be booked and guaranteed online or by phone at 760-321-3771
  5. If you have any questions about our ability to accommodate, please contact us directly at 760-321-3771. We look forward to being of service.